Unit Head – Business Process Management & COSO Documentation
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Salary: PKR Negotiable
MCB Islamic Bank is looking for a senior banker to lead its business process management and internal controls documentation function at the head office in Lahore. The role sits at the center of how the bank runs its branch operations, overseeing the internal control framework across business and support functions. It is a middle-management position suited to someone with deep experience in banking operations, process documentation and control design.
What we're looking for:
- Bachelor's degree in Business Administration, Accounting, Risk Management or a related discipline.
- Minimum 10 years of relevant banking experience at middle-management level in business process management, internal controls or branch operations.
- Strong knowledge of regulatory compliance, Shariah-compliant banking operations and risk management.
- Proven skill in drafting operational manuals, policies and procedures with strong business writing.
- Professional certifications such as CIA, CISA or ACCA will be an advantage.
- Applications should be emailed to careers@mcbislamicbank.com before 8 November 2026 with the position title in the subject line; only shortlisted candidates will be contacted.
Key Responsibilities & Deliverables:
- Develop, review and standardize the Branch Operations Manual, business processes, policies and procedures.
- Identify process inefficiencies, operational risks and control gaps, and coordinate corrective actions.
- Oversee process mapping and documentation to strengthen operational efficiency and accountability.
- Implement and maintain the COSO Internal Control Framework across business and support functions.
- Prepare and maintain Risk and Control Matrices (RCMs), control narratives and internal control documentation.
- Work with business units and allied offices to strengthen the control environment, and monitor remediation of control deficiencies and audit observations.
Skills & Tools:
Position: Unit Head – Business Process Management & COSO Documentation
Work: On-site
Salary: Market Competitive
Company: MCB ISLAMIC BANK LIMITED
Work Location: Lahore, Pakistan
Apply by sending your CV + profile through Jobswala.
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